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Most helpful customer reviews
20 of 21 people found the following review helpful.
Brighter Skin . . . Lighter Wallet
By Miss Darcy
I’m giving this four stars because even after a week I can see that the crow’s feet under my eyes are tightening up. However, some of the cons tend to balance this out:
14 of 15 people found the following review helpful.
Barely Discernible Results
By Spudman
Since my own skin is picture perfect and virtually impossible to improve, Mrs. Spudman agreed to try the Neutrogena Clinical Lifting System on her own face. I was an interested observer, photographer, and interviewer. At the beginning of the trial I took six close up photographs of the subject’s face to compare to her face after treatment.
Some thoughts of the volunteer subject:
“The product felt luxurious going on and seemed to make my face look smoother immediately after application.
Using three separate tubes is too much bother considering the final results.”
“I don’t like doing the Neutrogena treatment at night because some nights I’m just too tired and not in the mood.” A true statement.
“The first tube and the second tube felt good on the skin. Unfortunately by the next morning the effects were gone”
Invariably one tube is going to run out before the others. This happened to “us.”
After a little over three weeks, I took follow up photographs of the same face on the same subject and compared the second set of pictures to the first set. I also compared the first set of photographs to the actual face post treatment.
Our conclusion – Very little if any difference or improvement was perceived after studying the photographs and the subjects face. We won’t be buying this product unless it goes on sale for half price. Then maybe.
7 of 7 people found the following review helpful.
No visible results after one month of use
By Beth Cholette
Now in my early 40s, I am lucky enough to have no major problems with wrinkles so far, although of course, some aging is beginning to show. However, I was mainly interested in this Starter System for the inclusion of an Eye product. I struggle with dark under eye circles, and according to the box, the eye cream included in this kit is “clinically proven” to produce “noticeable improvement” in reducing puffiness and dark circles by the end of one week; by the end of four weeks, these results are supposed to increase to “significantly noticeable.”
So, I began using this system about a month prior to my 42nd birthday. There are three total products: 1) a serum, which is supposed to be applied over the face, neck, and entire eye area, 2) an activating cream, also designed to be applied over the entire face and neck, and 3) an eye activating cream, designed to be used around the entire eye area. The instructions did not specify exactly when to apply the products, but because the activating cream was labeled “Day” and contained SPF, I choose to use this regimen in the A.M. only.
Here were my initial impressions:
The serum comes out of the tube a medium gray color, which seems a bit odd at first, but it does disappear into the skin. It has a silky feel but seems to be easily absorbed. The activating cream has a light, pleasant scent (it fades fairly quickly for those who don’t like scented items); the cream itself is fairly rich, but again, it is absorbed quickly. The eye cream, on the other other hand, is significantly thinner, which was unexpected (I would have thought it would be the other way around). I preferred the pumps of the two creams to the serum’s tube.
WHAT I LIKED:
All three products seemed to absorb into my skin well, and they didn’t leave my oily-prone skin feeling greasy (although I used the products during the spring; it may have been different in the summer). Similarly, I didn’t seem to break out any more often than normal while using this system. My skin generally felt fairly smooth and looked decent in appearance for the duration that I sampled this kit, although I did get some dryness around my mouth towards the end of the month.
WHAT I DIDN’T LIKE:
First, I began running out of the serum before the other two products. I emailed the Neutrogena web site, and they replied to say that I could continue using the other two products alone and still see “some effects.” But this leads to my second complaint: I didn’t see ANY noticeable effects! Yes, my skin generally felt soft, but no more so than from using any good moisturizer. I certainly would not say that I saw improved skin tone/minimized signs of discoloration or improvement in fine lines/wrinkles, both of which are supposedly “clinically proven” to be “noticeable results” after just one week (and should have been even more pronounced after a full month). Similarly, I can’t say that I saw any of the other claimed benefits of this system, such as lifting the look of sagging skin and improving the look of facial contours/and definition.
So, in the end, the BEST that I can say about this Starter Kit is that it seemed to act as a decent moisturizer during the time I used it (about a month, which is how long the products lasted). But there is no way I can recommend paying this much for a set of three products that promises so much more; there are certainly better and less expensive moisturizers out there.
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